Job Description

Description

UCLA Health is seeking a Physician Liaison to play a key role in advancing strategic growth across priority service lines. This role is focused on building and managing strategic referral relationships with physicians, medical groups, and key stakeholders, with an emphasis on complex specialty services and improving access to care.

This is a highly visible role that partners closely with Strategy, clinical leadership, and operations to strengthen referral pathways, identify growth opportunities, and address barriers that impact patient access and referral conversion. The individual in this role will operate at the intersection of relationship management and data-informed decision making, helping to align outreach efforts with enterprise growth priorities.

Key Responsibilities

• Build and manage strategic referral relationships with physicians and medical groups across assigned markets and service lines

• Develop and execute targeted outreach plans aligned with UCLA Health growth priorities, including neuroscience, cardiology, oncology, and transplant services

• Identify opportunities to grow referral volume and strengthen strategic referral relationships

• Partner with internal teams to improve access, streamline referral pathways, and address barriers to scheduling and care delivery

• Facilitate patient access into UCLA Health and support coordination of referred cases as needed

• Monitor referral trends, provider engagement, and market dynamics to inform outreach strategy

• Serve as a key resource for market intelligence, including competitive activity and changes in referral patterns

• Collaborate with Strategy and analytics teams to support data-driven decision making and targeted outreach efforts

Salary Range: $86,400 - 184,400/annually

Qualifications

We are seeking a relationship-driven, strategic thinker who is comfortable operating in a fast-paced, complex healthcare environment.

Required:

• Bachelor’s degree in marketing, healthcare administration, or a related field, or equivalent combination of education and experience
• 7+ years of experience in healthcare business development, physician relations, account management, sales, or a related field
• Demonstrated success building and managing relationships that drive measurable growth or engagement
• Strong interpersonal and communication skills, with the ability to engage effectively with physicians and senior stakeholders
• Ability to use data and insights to prioritize outreach efforts and manage a portfolio of relationships
• Understanding of healthcare market dynamics, including referral patterns, access considerations and payer mix implications on referral behavior
• Experience working across teams to solve problems and improve processes

Preferred:

• Experience in an academic medical center or complex health system
• Familiarity with Salesforce or other CRM platforms
• Experience using data or analytics to inform outreach strategy or account management
• Exposure to EMR systems such as Epic

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At UCLA Health, you can help heal humankind, one patient at a time by improving health, alleviating suffering and delivering acts of kindness. As you do, you’ll achieve great things in your life and your career. We’re a world-class health organization with four hospitals consistently recognized among the nation’s very best as well as an internationally-renowned medical school, primary and specialty care clinics and much more. Within our dynamic, innovative and growing organization, you’ll find exceptional opportunities to make the most of your abilities in a supportive, empowering and inclusive environment. If you embrace our values of Integrity, Compassion, Respect, Teamwork, Excellence and Discovery we invite you to see all you can accomplish at UCLA Health.

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