Fully Remote | Full-Time | Call Center / Customer Service
Salary: $19–$21 per hour
Are you an experienced insurance professional looking for a fresh start in a supportive, remote environment?
We’re seeking a Licensed Property & Casualty Customer Service Specialist who is passionate about delivering exceptional service while helping clients feel confident and protected. If you thrive in a fast-paced setting and enjoy strengthening client relationships, this could be the perfect fit.
About the Role
As a Licensed Customer Service Representative – P&C , you’ll serve as the first point of contact for insured members, providing high-quality inbound service while protecting and strengthening client relationships.
You’ll handle routine inquiries, process policy updates, resolve billing and coverage questions, and ensure accurate documentation within insurance provider systems and workflows. At the same time, you’ll identify coverage gaps, uncover growth opportunities, and proactively schedule referrals to internal licensed specialists; directly contributing to retention, cross-sell success, and long-term member loyalty.
All responsibilities are performed within established quality, compliance, and performance standards.
What You’ll Do
What You Bring
What We Offer
Why Join Us?
This is more than a call center role, it’s an opportunity to build a meaningful career in insurance. You’ll play a key role in protecting clients, strengthening relationships, and supporting long-term growth, all while working remotely in a structured and supportive environment.
If you're licensed, motivated, and ready to grow, we’d love to hear from you.
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