You’ll work as a **virtual receptionist** answering calls for different businesses.
Typical tasks include:
* Answering incoming calls
* Taking messages
* Scheduling appointments
* Processing payments
* Transferring calls
* Following instructions for each business
Think front desk work, but remote.
* **$15/hr** – English calls
* **$16/hr** – Spanish + English calls
This is a **W2 employee role**.
Benefits begin at **30+ hours/week**.
The company also promotes from within, and raises are possible through performance reviews.
You set a consistent weekly availability within these windows:
Mon–Fri: 12pm–5pm PT
Sat: 7am–8pm PT
Sun: 10am–8pm PT
Other details:
* Minimum 25 hours/week
* Maximum 40 hours/week (some weeks you can do overtime)
* At least 5 hours on Mondays required
* Usually 2 days off
Schedules can be structured in different ways:
* 4 longer days
* 6 shorter days
* Split shifts are allowed
You can also pick up extra hours anytime without changing your set schedule.
You must use your own equipment:
* Computer with 8GB RAM minimum
* Reliable internet
* USB headset
Chromebooks are not compatible.
* 35 WPM min typing speed
* Ability to listen to callers while reading instructions
* Authorized to work in the United States
* Must pass a background check
Helpful but not required:
* Customer service experience
* Call center or receptionist experience
Soft skills that matter most:
* Active listening
* Critical thinking
* Friendly phone presence
Basically: be the kind of person you’d want answering the phone when you call a business.
Everything is online:
1. Assessments (3 stages)
2. Short recorded video interview (~10 minutes)
3. Live Zoom interview (~30–45 minutes)
Available in all U.S. states **except**:
CA, NY, NJ, CT, WA, HI, Portland/Metro Area (OR), Chicago (IL)
Restricted for English-only: AZ, ME, RI, CO (you can still apply if bilingual)
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