Desktop Support Job at GTN Technical Staffing, Eagan, MN

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  • GTN Technical Staffing
  • Eagan, MN

Job Description

Desktop Support

You will get to:
IMACs: perform installs moves adds and changes
Monitor inventory of computers and network equipment
Perform preventive maintenance of equipment as needed
Troubleshoots and/or resolves problems by providing support services and information for laptops desktops and phones
Provide executive support
Assist Facilities Services with Relocation support
Provide orientation to new users of existing technology
Provide end-user training for hardware and software

EDUCATION REQUIRED
A Training and/or Certification
MCP Certification

EXPERIENCE REQUIRED
2 years in an enterprise environment
Basic troubleshooting of hardware and software issues
Knowledgeable in O365 Win10 SCCM and Trend Micro
Must be customer-facing with strong English skills written and verbal
Basic knowledge of Networking fundamentals/protocols ( DHCP TCP/IP LAN WAN )
Possess the ability to test hardware and peripherals and replace parts and components
Ability to prioritize workload according to urgency and work independently

Job Tags

Full time, Relocation package

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