Job Description

Step into a leadership role in the heart of Waikiki with a fashion brand that blends timeless essentials with modern trends . Beloved by a loyal customer base ranging from their 30s to 50s, this select shop offers a refined yet approachable style that continues to grow in popularity.

We're looking for a passionate Assistant Store Manager who is ready to take ownership, lead a team, and elevate store performance while working alongside a Store Manager dispatched from Japan.

Why You'll Love This Role

• Be a key leader in a well-established, stylish boutique in a prime Waikiki location
• Competitive compensation with high bonus potential (up to $18,000/year)
• Collaborative, team-oriented environment (5 full-time + 5 part-time staff)
• Opportunity to apply your knowledge of U.S. business practices and labor laws in a meaningful way
• Make a real impact on team culture, customer experience, and sales growth

What You'll Do

Lead Store Operations (20%)

• Take charge of store operations when the Store Manager is away
• Ensure smooth, efficient daily operations

Drive Sales & Team Performance (80%)

• Lead the team to achieve store-wide sales goals (not just individual commissions)
• Create a positive, collaborative environment by reducing excessive commission competition
• Coach, schedule, and support both full-time and part-time staff
• Strengthen team performance and customer satisfaction on the sales floor

People & Compliance Management

• Oversee staff management in line with U.S. labor laws and business practices
• Foster teamwork, accountability, and a high-performing culture

Customer Experience

• Deliver exceptional service and support sales activities
  
  (This role is not commission-based to encourage team success over individual competition)

Compensation & Benefits

• Base Salary: $61,000 (fixed)
• Performance Bonus: Up to $18,000 annually
• Paid Time Off (PTO)
• Health / Dental / Vision Insurance
• Disability Insurance
• Flexible Spending Account (FSA)
• Parking available
• Transportation allowance
• Employee discount

Who We're Looking For

• Proven experience in fashion retail store management in the U.S.
• Japanese language skills are a strong plus
• A natural leader who values teamwork over individual competition
• Passionate about fashion and delivering excellent customer experiences
• Comfortable navigating both people management and operational responsibilities

Apply / Contact

Recruiter: Koh Oyama

Email: info@fellows-hawaii.com

Cell: 808-268-7003 (Japanese/English available)

LINE ID: ohyama-fellowshawaii

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